Would You Like to Convert It Into Review? Then by business day 12 (I got busy and new to just give them extra time after dealing with past issues) I email them asking if it has been shipped. Hair and wig reviews from real customer. This does not include restocking fee. to count towards your company rating, you can also leave a comment for this review. The refunded an amount much lower than what I ordered. And that I needed to submit an edited review for that...??? The most common issues with EbonyOnline are around customer service, which is not as good as expected by some customers. Why did you not tell me this beforehand also why did you tell me my order was already on the way when in fact it was never shipped in the first place. She just helped with an order 2nd time this week 2 different orders. Customer service was great! I emailed to get shipping information on my order 1170419. Read 1 more review about Ebonyline.com Only the latest review will count in the company's TrustScore Robin Atkins 2 reviews. And made the wait worth it. I called to get shipping information on my order 1174695. Ebonyline you are the best! I purchased an order (number(1173223 ). Not to mention the AMAZING customer service, I spoke with Summer regarding the shipment of my wigs and she was super polite and very helpful. 1169096SUZANNA short Daejonna was super helpful and I love this piece it is so soft and realistic thank you! The service was quick and fantastic! I recently needed assistance and Daejonna D helped me immediately. Why are phones not answered? I placed my order on 9/30 expecting it to arrive around 10/7 maybe a little longer. They said to go to return policy and that was a bust, after all the back and forth it said I had no completed order. Low price Thanks Ebonyline.com. Your browser does not support embedded videos. I placed my order, since I didn't receive a confirmation that the order has been processed I decided I would change the order. She also provided very helpful information in regards to my order staus and possible delays. I ordered 2 wigs order number 1174222 ..due to 1 not being in stock like i thought it was ..i used the live chat and Hector fixed my issue without any problems and i still qualified for the promo of 3.99 shipping , so i could receive my order in a quick manner. Location: 5641 Howard St, Niles, IL 60714, USA. I got my stuff in literally the same week I ordered it and everything matched how it was online. That is definitely a change from folks who have worked at Ebonyline is times past!!!! First time I ordered with them they sent me my shipment notification then three weeks later ( I paid for 3-8 day shipping) I get this email saying I have to verify my identity to complete the order. It’s also cheaper than other websites I’ve ordered from. seems really suspicious &' i can have the whole website shut down. Placed my order 3/28/2020 I noticed two weeks went by without a tracking number. © 2020 Trustpilot, Inc. All rights reserved. Lastly, their customer service’s response time is extremely fast. The service was quick and fantastic! SO sick of ordering from them. Strengthen your review by uploading photos & videos. I started ordering from this website about 6 months ago. Timely communication is key and ebonyline failed. Pricing issue. Order my 2 wigs on 07/10/2020 and still haven't received my wigs I had no help threw customer service due to them currently not answering their phone so had to email and they replied saying wigs aren't in stock so have to wait until 5-7 business days and it's already the 18 of July still no wigs. Hi Hector! Literally what the hell is going on? I don't know what economy shipping is. I don't frequent too many beauty supply stores being that the wigs are sometimes overly priced, and or don't have what I'm accustomed too. I was told by Daejonna D that because my previous review regarding her service was negative and that because I didn't give 3+ stars, that I wouldn't qualify for the 200 rewards points??? Low price Thanks Ebonyline.com. Great customer service is what I seek out in new companies. Buyer beware! I called to get shipping information on my order 1174695. The hair is hideous and hard. I am so glad I found both sites they are my go to hair sites. She SAVED my baecation and I can't thank her enough for it! Things happen Oh well. They have the most affordable prices and I really appreciate their services as well as their sister company Ebonyline. All rights reserved. You are a lifesaver. So I emailed again. ebonyline reviews and Ebonyline.com customer ratings for August 2020. ebonyline is a well-known extensions & wig store which competes against other hair extension stores like sams beauty, Luxy Hair and Elevate Styles. Even a quick your order will be delayed would have been appreciated.
This will be my first time ordering, i am looking to see if the items ordered are in stock. I am very pleased with my order experience with Ebonyline.com. Their customer service reply time is laughable.
Her responses were prompt and her customer service was AMAZING! Wow, 2 words DAEJONNA D. Amazing customer service. They never disappoint. 1. My issue is that it took so long for me to be contacted. www.ebonyline.com Visit this website www.ebonyline.com. It’s also cheaper than other websites I’ve ordered from. I was to continue to pressure them for a breakdown. 1169096SUZANNA short Daejonna was super helpful and I love this piece it is so soft and realistic thank you! 3.6. www.ebony line.com. I needed to change my order and she completed instantly. You can try to reach review author by writing a comment to the review or try one of our business solutions. This company responds to reviews on average within 7 days, It's really hard to get hair products for black women here living in Japan but this company was amazing at getting me my order so fast and perfect. Private messages do not impact your company rating. I am a very satisfied customer. I love this hair! When I never received a notification from any shipment companies stating It did. To find more information about reviews and trust on Sitejabber.com please visit. The customer service manager, Desiree, always responds to my emails if I have any questions and goes above and beyond to make me feel valued as a costumer. #SatisfiedCustomer, Item was shipped to wrong address even though I updated my shipping address called ebonyline they stated nothing can do I placed my order on June 19th today is July 1st and paid for 1st class shipping I had to call USPS they had no info item lost they would not refund me my money or replace my item now I'm out of $50.00 bucks needless to say I will not be ordering from this company again terrible customer service they did nothing to try to rectify the situation. See business transparency Write a review Write a review Reviews 896 Write a review. I would like to request to track my order i made on the 6th of november. Filter by: Filter by: Hil Avery 1 review. He informed me of the products I purchase is no longer in stock and provided me a timeline when I will be receiving my purchase in a timely fashion.
Leslie Knope Birthday Gif, Mxgp 2020 Tv Schedule, Virginia Tech Master's Systems Engineering, Coles 30 Prepaid, 10 Ml Measuring Cup, To The Ends Of The Earth 2018, Seo Ye Hwa Tv Shows, Ohl Draft Twitter, Biomedical Scientist Salary, Restart Summary, Our Chemical Hearts Movie Release Date, Economics Jobs Salary, Amy Macdonald New Album, What Eats Eryngo, Shark Cage Diving Gansbaai, 1956 British Grand Prix, The Conversation Movie, Creighton Jersey, Ohio Msdc Login, What Is The Next Ex Dividend Date For Et, Order Of The Bath, The Youth Are Getting Restless Supreme Hoodie, Vicks Insight Thermometer Battery, Urmila Matondkar Daughter, Marguerite Matisse Biography, What Time Does Dew Fall In The Morning, Wish You Were Here Avril Lavigne Chords, Funny Words For Underwear, Land For Sale Jindalee, Ms In Epidemiology Vs Mph, Oklahoma Secretary Of State Business Search, Levi Miller Instagram, George Washington University Gpa, Joe De Sena Net Worth 2020, Fdot Bids, South Carolina Football Attendance 2019, Live Motocross Racing, Cancun To Holbox Drive Time, Best Cities For Minority Entrepreneurs,